Contact Austotalsolutions Pty Ltd
Whether you have a question about our services, need help with a compliance deadline, or are ready to engage us on an ongoing basis, we would love to hear from you. The quickest way to reach us is by email at ceo@austotalsolutionsau.space — we respond to every enquiry within one business day.
Contact details
ceo@austotalsolutionsau.space
Email is our primary contact channel and the fastest way to reach the team.
Business hours
| Monday – Thursday | 9:00am – 5:30pm AEST |
| Friday | 9:00am – 5:00pm AEST |
| Saturday | By appointment |
| Sunday & public holidays | Closed |
All hours are Melbourne time (AEST / AEDT). Enquiries received outside business hours are answered the next business day.
Location
Melbourne VIC, Australia
Based in Melbourne, working with clients across metropolitan Melbourne, regional Victoria and nationwide.
Send us an enquiry
Complete the form below and your message will be sent directly to our team. Every enquiry is read by a director — you will never be passed to a call centre or an automated queue.
What happens after you get in touch
- We acknowledge your enquiry within one business day.
- A director reviews your situation and, if helpful, arranges a free initial discussion by email or video call.
- You receive a clear, fixed-fee proposal — no surprises, no lock-in contracts.
Ready to move straight to pricing? Skip the queue and request a quote, or browse our full range of services first.
Frequently asked questions
How quickly will I get a reply?
We reply to all email enquiries within one business day. If your matter is urgent — such as an ASIC or ATO deadline — put “URGENT” in the subject line and we will prioritise it.
What should I include in my enquiry?
A short summary of your business, what you need help with, and any relevant deadlines. If you already have documents such as financial statements or ASIC notices, mention them and we will tell you what to send through.
Do you work with clients outside Melbourne?
Yes. While we are based in Melbourne VIC, we support businesses across Australia by email and video call. See our service areas for details.
Is the first conversation free?
Yes. Your initial discussion is free and without obligation. After that, we provide a fixed-fee proposal so you know the cost before any work begins.